This place offers a fancy stay with exceptional service where the staff are attentive and caring all the time for the price paid.

The staff are extremely welcoming The lovely English tradition of afternoon tea & the champagne was excellent!

We loved well-equipped and nicely decorated rooms and excellent food.

The hotel was clean. The staff were extremely helpful and very very helpful, thanks to them everything was very good. The room with a huge bathroom. Outstanding service was provided too. It was a very good stay, charming old and luxurious place.

I had a fantastic stay at this place, it was very convenient and the location was amazing, right in the heart of one of London's main attractions.

This is an unusual and very charming hotel. The rooms and public rooms are elegant, yet it has a very homey feeling, helped by the afternoon tea and evening champagne in the drawing room. The service was impeccable.

The only sour note at all was that the bill included a charge for two juice drinks from the mini bar, which I had not consumed. It was removed as soon as I indicated that I had not taken the drinks, but there must be something a little off in their control system for mini bar items.

The staff were friendly and helpful, and the whole place felt like home from home instead of a hotel

The hotel had a perfectly comfortable and handy location close to many fantastic eateries. A cool bonus was the Place to Eat, located nearby, it offered tea and coffee.

A well located, quiet and charming hotel with a high level of personalized service. Extra amenities included in the price: afternoon tea, champagne and hot chocolate add value and an opportunity to meet fellow guests in a relaxed manner. The garden is a beautiful sanctuary. The Draycott Hotel was awarded England's leading boutique hotel for 2010. Well worth a visit!

Nice boutique hotel which feels like home, quality services, room with fireplace, very polite personnel - satisfactory all over

My room didn't have a garden view as stated on Booked.net for the category of room I booked - the lift is really small, in general most dimensions in the hotel are tiny as it used to be a house - but when you get used to it then it feels really nice and warm.

The rooms here are equipped with very comfortable beds, a safe, a writing desk, and an iron/ironing board, along with cozy decorations and an incredible location.

excellent location, great hospitality, charming room, room service food was also good.

It's a specialtrendy boutique hotel nestled in an elegant style building. The rooms are silent and well-appointed, with exceptionally comfortable beds.

The location of the Draycott Hotel is gorgeous with nearby stores for shopping. It's a short walk to Chelsea and the Saatchi Gallery in a beautiful and convenient neighborhood. the room is well-appointed with a mini fridge, air conditioner, and a personal safe.

Location was excellent. Totally charming decor and welcome. 24/7 open. My request for "no feathers" was immediately addressed. All conveniences were provided.

I do not understand the distinction between "didn't like" and "complaints". When I asked for the smoking room I had booked for, I was told perhaps there was a suite I could have that was smoking. (Not at these prices, I thought.) My room for 163 BP per night was so small as to be claustrophobia inducing. The bed was hard and very short. The price of breakfast was insane.

I loved the fireplace in my room. The room also was big and had all what one needs and more. The location is great.

The hotel had wet paint on one of the doors without a clear sign. When I informed the reception that my son's jacket was spoiled, nothing was offered until it was the day when we were leaving which was too late. Also, I urge everyone to check the final invoice. After I paid and left the hotel, I discovered that they charged for BF twice!!